Privacy policy and copyright

Privacy Policy

This Privacy Policy applies to the activities of MoneyHQ

Your personal information is important to us

MoneyHQ recognises the importance of your privacy, and that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, MoneyHQ will only collect and use your personal information as set out below.

MoneyHQ’s privacy policy is intended to represent industry best practice and comply fully with the Privacy Act 1988.

Collecting information about you

MoneyHQ will not collect or monitor any personal information about you without your consent. The only personal information we collect is what you tell us about yourself and information about how you use our website, for example by what pages you visit on our site and your IP address. If you contact us, we may keep a record of that contact.

Any further collection of your personal information than that explained here will only occur with your consent.

Our use of cookies

Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. MoneyHQ uses cookies to make your use of our website and services as convenient as possible. Cookies in and of themselves do not personally identify users, although they do identify a user’s browser. Cookies are useful to estimate our number of members and determine overall traffic patterns through our website.

Third-party advertisers may also place cookies on the browsers of visitors to the website. If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of MoneyHQ’s services.

Using and disclosing your personal information

Your personal information is confidential. Our purpose in collecting information about you is to provide you with a better website experience with content and advertising that is more relevant to your interests. MoneyHQ will not use or disclose any information about you without your consent, unless:

• required by law;
• to implement our terms of service;
• to protect the rights, property or personal safety of another MoneyHQ user, any member of the public or MoneyHQ; or
• the assets and operations of the business are transferred to another party as a going concern.

In seeking to give you the most worthwhile experience of our website possible, MoneyHQ may use your personal information to send you information and product updates about products or services which you have requested.

When you provide your personal information to us, MoneyHQ will give you the choice as to whether or not you wish to receive further information about special offers, promotions, and changes to our products and services. If you indicate that you do not wish to receive these, we will not contact you further for these purposes. Please allow 14 days for your request to be processed.

We will not ‘spam’ you

We will comply with our obligations under the Spam Act 2003 (Cth), and may contact you at the email or other address which you provide to us in order to:

• provide you with news alerts and other information which you sign up to receive from us. provide you with updated information about our website; or
• provide you with other information about our products and services which you may enjoy.

You accept that at a maximum of once per calendar month you may receive promotional content from selected, and approved, partners.

Changing and deleting the information we have about you

If at any time you wish to change personal information that is inaccurate or out of date, please contact us. If you wish to have your personal information deleted, please contact us. We will take all reasonable steps to delete your personal details unless we need to keep it for legal reasons.

Storage and security of your personal information

MoneyHQ will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information held by MoneyHQ. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. MoneyHQ will not be held responsible for events arising from unauthorised access to your personal information.

Please note also that MoneyHQ may use overseas facilities to process or back up its information. As a result, we may transfer your personal information to our overseas facilities for storage. However, this does not change any of our commitments to safeguard your privacy.

Password and log-in security

For the purposes of viewing our website you will be supplied with a user name and password. You are responsible for the security of your password and log-in information. You take responsibility to ensure the confidentiality of this information.

MoneyHQ and links to other websites

MoneyHQ may provides links to websites outside of the www.moneyhq.com.au. These linked sites may take the form of advertising or within content. External sites are not under the control of Business Spectator, and you accept that we are not responsible for the conduct of companies linked to our website.

Future changes

As our business continues to evolve we may introduce new services and features to our website. From time to time, our policies will be reviewed and may be revised. MoneyHQ reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its website.

The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.